Our Customer Service
• We will do everything possible to ensure that your shopping experience is easy, fast and enjoyable.
• We will provide you with complete, easy to understand, and truthful information about how our products can make things better for you, so that you can make an informed buying decision. If you need more information, we will do our best to provide it.
• We are committed to help you get whatever type of service you need and that works best for you.
• We will always take your concerns seriously. You will always be treated with respect and dignity.
• You will always have access to us by phone during office hours and we will respond to your emails.
• Although our track record is excellent, we occasionally make a mistake. (Let's face it, none of us are perfect). We will take full responsibility for any mistake we make and we will do everything possible to correct it and to be sure that you are not inconvenienced in any way.
• Honesty is our only policy. We will always do what we say we will, when we say we will do it and how we say we will do it. If we promise you something, you can count on it.
• We will treat you like part of our family. We really care about your happiness.